Friendly staff, updated technology to provide the best diagnosis on your vehicle, clean shop, thorough report provided after service was completed.
Thank you for the great review, Lisa! We're glad you enjoyed your experience with us. Our team works hard to provide top-notch service and uses the latest technology to ensure accurate diagnoses. We take pride in maintaining a clean and organized shop. Thank you for choosing Bernhard Auto Works! -Dave
Everyone was great! They really took the time to thoroughly look over my vehicle. Shout out to Doug for taking the time to explain everything to me! Highly recommended Bernhard Auto Works!
Thank you for the awesome review, Kaitlyn! We work hard to provide exceptional service and are thrilled that you had a great experience with us. We will definitely pass along your kind words to Doug. We appreciate your recommendation and look forward to serving you again in the future!-Dave
Came in with a blown out tire from I-255 pot hole on my BMW, and they had me squared away the next morning. Doug is a great guy along with his other colleagues. Would go here again if I ever needed something.
Thank you for choosing us to take care of your BMW, Zachary! We're glad the service was top-notch and you felt well taken care of. We'll make sure to pass the compliments along to Doug and the rest of our team. If you ever need anything in the future, don't hesitate to reach out!-Dave
The guy who checks you in is so incredibly nice and everyone is so helpful. They make everything easy-whether you’re getting new tires or repairs. Very trustworthy
Thank you for your glowing review, Lois! We're thrilled to hear that you had such a positive experience with us. Providing exceptional customer service is our top priority, and we're glad that our team went above and beyond to make your visit pleasant. We appreciate your kind words, and we look forward to serving you again in the future. -Dave
Very detailed & low pressure.
Thank you, Spenser! Glad you appreciated our detailed approach and low‑pressure style. We're always here if you need anything with your vehicle.
They did my tires, rims. Balance. I even dropped my truck off and they took me to work there in town. Above and beyond and everyone very friendly and helpful. Will give my business to them anytime!
Thank you so much, Amber! Glad we could take care of your tires, rims, and balance—and get you to work, too. Really appreciate your support and kind words!
Great honest service!
Thank you, J! We really appreciate the kind words and are glad our honest service stood out to you. We're always here whenever you need us!
Great Service again. My son was looking to purchase a 2022 Ford 150 and the team @ Bernhard Auto Works did a pre purchase inspection and gave it a clean bill of health.. We really appreciated the peace of mind it brought us.
Thank you, Ron! We’re glad the pre‑purchase inspection on your son’s 2022 F‑150 gave you both some peace of mind. We appreciate you coming back to us!
Kind, knowledgable & professional staff! They evaluate your vehicle, present recommended services, and make sure you not only understand what it does, but why it's important to keep your vehicle in best shape possible! Would absolutely recommend to anyone needing auto maintenance or repairs!
Thank you, Sherri! It means a lot that you appreciated our team taking the time to explain the services and why they matter. We’re glad you’d recommend us!
Bernhard Auto Works provides terrific service from an awesome staff. Doug and Ryan are great to work with and having such an exceptional business in town makes auto repair a snap. The technicians are knowledgeable, fast and efficient. Thanks to the entire team for such great service. I highly recommend supporting Ken and Dave!
Thank you so much, Tim! It means a lot to hear your kind words about our staff. Doug, Ryan, and the whole team appreciate your support. We're glad we can make things easier for you!
Thank you, Wayne! We appreciate the 5-star rating and your support. If you ever need anything at Bernhard Auto Works, we’re always here to help.
Fixed my zero turn mower’s bad tire so fast!! Don’t waste time watching YouTube on how to change your own tire….just use that time driving to Bernhard Auto!
Thank you, Kerri! Glad we could get that zero-turn mower tire fixed fast for you. Really appreciate the shoutout and your support!
Took by 10 year Tundra in for an oil change and tire rotation. Everything went GREAT and they fixed a puncture in one of my tires. Also had front blinker issues which the cleaned the corrosion from the terminals and got them working fine again. Upon checking out they reminded me that I had awards built up which saved me some $$$ in the long run. My Tumdra runs great again and purrs like a lion!!!!!
Thank you, Joe! Really glad we could get your Tundra’s maintenance and repairs all squared away. Happy the rewards saved you some money and that it’s purring again!
The crew at Bernhard is excellent! I go there for everything from oil changes to having the suspension in my front end fixed. The guys are always in a good mood, provide great service, and genuinely listen to my issues. I would recommend them to anyone looking for a great local automotive service!
Thank you, Jamie! It means a lot that you trust us with everything from oil changes to front-end suspension work. We’re glad the crew’s attitude and service keep you coming back!
We had an excellent experience with this car service from start to finish. The team was highly professional, knowledgeable, and accommodating to our needs. They took the time to clearly explain the process and ensured everything was handled efficiently. The service was completed in a timely manner without compromising quality, which we truly appreciated. Overall, their attention to detail and commitment to customer satisfaction made this a standout experience. We would highly recommend their services to anyone in need of reliable and professional car care.
Thank you so much, Elysia! I really appreciate your kind words and I’m glad our team’s communication and attention to detail made the experience a smooth one. We’re always here to help!
I recently purchased a used 2015 VW Beetle, which unfortunately had significant engine issues. After researching local garages, I chose Bernhard Auto Works due to their excellent reviews. From my very first call with Clint, I had a positive experience. He thoroughly explained their evaluation process and provided an estimated timeline for when I could expect to hear back. Once the evaluation was complete, Clint reached out to discuss various repair options and we collaboratively agreed on the critical repairs needed. I appreciated the transparency throughout the process, as Clint (and Matt) kept me updated on the status of the repairs. What truly impressed me was the level of communication from the technicians. They documented their work with pictures and videos, which were shared with me to provide clarity on the repairs being made. This level of detail was refreshing, especially since I hadn't visited a garage in a long time. In the end, my Beetle was returned in excellent working condition, and my daughter has been happily driving it around Columbia since. I plan to return to Bernhard Auto Works for regular maintenance on both my Beetle and my other vehicle. A big thank you to Clint, Matt, and the entire team for their outstanding service!
Thank you so much, Dustin! We really appreciated the chance to get your Beetle sorted out and keep you updated along the way. Glad to hear your daughter’s enjoying it around Columbia!
Last minute flat. Needed to get to work. Clint and the team at Bernhard auto hit one out of the park!
Thank you, Mark! Glad the team could get you taken care of on that last‑minute flat and keep you on track for work. We appreciate you stopping in!
Thank you for the 5-star rating! We really appreciate it and are always here whenever you need anything with your vehicle.
Thank you, Myles! We really appreciate the 5-star rating and your support of Bernhard Auto Works. We're always here whenever you need us!
They took the utmost care in protecting my classic car while it was on their property.
Thank you, William! We really appreciate your trust in us to care for your 57 and are glad you felt it was well protected while here. It was a pleasure working with you and working on your vehicle!
Bernhard repaired my Mercedes C300. Drive belt and tensioner. They even gave me a video Diagnose of my vehicle. I highly recommend them for all your auto repair needs… Paris J-
Thank you, Paris! We’re glad we could take care of the drive belt and tensioner on your Mercedes C300 and that you found the video diagnosis helpful.
Awesome experience and will definitely come back for more service! Keep up the good work guys!
Thank you! We’re glad you had an awesome experience and plan to come back. We really appreciate the encouragement and look forward to helping you again!
These guys never disappoint, Google should make 10 stars for people like these! Thanks guys for everything you guys are awesome and we will use you again. Many thanks Ken.
Thank you so much, Jeff! We really appreciate your awesome feedback and continued support. It means a lot that you’ll keep coming back to Bernhard Auto Works!
We appreciate the 5-star rating and your support of Bernhard Auto Works. We’re always happy to help whenever you need us!
Very helpful friendly and on top of getting my car fixed and back to me
Thank you, Terri! We're glad you found our team helpful and friendly, and that we got your car back to you quickly. We appreciate your support!
Outstanding Service at Bernhard Auto Works! I’ve had nothing but great experiences with Bernhard Auto Works. Their customer service is top‑notch—everyone is friendly, honest, and genuinely focused on helping you understand what’s going on with your vehicle. A special shoutout to Clint, who always goes above and beyond. He’s patient, knowledgeable, and takes the time to explain things in a way that makes sense. It’s clear he truly cares about customers and takes pride in his work. I always leave impressed by the level of professionalism and care they provide.
Thank you, Jake! We truly appreciate your kind words and your loyalty. Glad Clint's made every visit a great one!
Thank you, Penny! We appreciate the 5-star rating and your support—it means a lot to us. Looking forward to helping you again whenever you need us!
Thank you for the 5-star rating, Michael! We appreciate your support and look forward to helping you with anything your vehicle needs down the road.
Thank you for the 5-star rating! We appreciate your support and look forward to helping with anything your vehicle needs in the future.
Thank you, William! We really appreciate the 5-star rating and your support. Let us know if there's anything we can do for you next time you're in!
Stands behind their work professional and courteous.
Thank you, Rich! We really appreciate your kind words and are glad you felt our team was professional and courteous. Always happy to stand behind our work!
Just used Bernhardt’s for the first time. Great service,. Very thorough and professional. Will use them again.
Thank you, Larry! We're glad your first visit went well and you found our team thorough and professional. We appreciate the kind words and look forward to seeing you again!
Very clean and informed shop. Got my truck in and out. Will continue to use
Thank you, Chris! We really appreciate your kind words and are glad we could get your truck in and out quickly. Looking forward to helping you out again!
Best place we’ve ever been. Went over our car with a fine tooth comb with pics, video, broke it all down so we had absolutely no questions. Clint and his team really care about their customers. Highly, highly, highly recommend them!
Thank you so much, Chrissy! We're really glad the detailed inspection and updates gave you peace of mind. The team truly appreciates your kind words and recommendation!
Very friendly staff, excellent service!
Thank you, Mark! We're glad you had a great experience and appreciated the friendly staff and service. We look forward to helping you again anytime you need us!
Employees were polite and provided me with a report on potential future issues.
We’re glad our team made a good impression and that the report on future issues was helpful. We appreciate your trust in us!
Great service!
Thank you, Debra! We appreciate the kind words and are glad you had a great experience with our team. Looking forward to helping you again down the road!
This place is honest and priced fairly! The techs do excellent work! Great customer service too!
Thank you, Drew! We really appreciate the kind words about our techs and customer service. It means a lot to know you value our honesty and fair pricing!
I bought a problem car for my son's first car. Took it here to get the things road worthy not necessarily perfect but road worthy. They took this very seriously and found everything wrong with the car and provided me a detailed list on order of severity. With pictures. Their diagnosing team is amazing! Thank you guys I really appreciated all your help
Adam, thank you for the kind words! We want to always give our clients a clear picture of what issues are required, suggested, or good as is. Happy we could help give you the information to make educated decisions on your son's vehicle.
Thank you for the 5-star rating, Austin! We appreciate your support and are always here if you need anything with your vehicle.
As always great friendly service
Thank you, Orville! We really appreciate your continued support and kind words. Always a pleasure to see you and help keep things running smoothly.
I went in for a wheel alignment. Their staff was friendly, knowledgeable and very thorough. Highly recommend!
Thank you, Scott! We appreciate your kind words and are glad you had a positive experience with our team. Thanks for recommending us—we’re always here when you need us!
Thanks for the 4-star rating, Colin! We’re always looking to improve—if there’s anything we could’ve done better, feel free to let us know. We appreciate your support!
Thank you for the 4 stars, Wanda! We’d love to hear how we could make your experience even better next time. Appreciate you choosing Bernhard Auto Works!
Always excellent and consistent service provided by both the front desk and the garage. We are long term customers and will always go to Columbia Firestone first before going anywhere else for service to our cars.
Charlotte & Mike, thank you so much for your continued trust and kind words! It's always a pleasure working with you and keeping your vehicles in great shape.
So helpful and thorough! Took extended time to explain everything that was going on with my car and ensured I knew my options if I were to pursue getting it fixed with them!
Thank you so much, Lizzie! We're really glad we could walk you through everything and help you feel confident about your options. Always here when you need us!
Finally!! I found a professional auto repair shop that is trustworthy and very knowledgeable, reliable personnel who explained everything upfront and in my emergency they were kind enough to change my flat tire and get me back on the road I’m very impressed with these guys and I will become a long term customer going forward
Lenny, thank you for the kind words and for letting us help during your emergency! We’re glad you found us and look forward to taking care of your vehicles long-term.
Bernhard Auto Works was a pleasure to work with, I called 15-20 shops to find a one stop shop. They were able to handle every issue from electrical problems, failing suspension, replacing torn weather stripping, tires, ball joints, tie rods, and a fresh oil change. Not to mention were able to get my steering wheel straight that many shops have failed to do, I could tell on the phone before I even brought the truck in I was going to be good in good hands as they assured they would be able to deal with everything I’ve stated above. I dealt with Clint throughout the entire process and this person goes above and beyond, truly a pleasure to deal with Clint, he doesn’t miss a single detail! If you want to know the root of the problem he will not hold back, it’s like he’s reading from the book of how everything works, can fail to how they fix the issue. All in all 5 stars from me, will be going back to this Shop without a doubt! Great jobs Bernhard. Thanks so much!
Greg, thank you for the incredibly detailed review! It means a lot that you trusted us with everything on your truck. Clint will really appreciate the shout-out—see you next time!
I went in for an oil change and some other minor things I knew needed to be completed. To my surprise I was asked to drop off and offered a loaner car at no additional cost so that they could look into what was all needed. Went after hours to pick up. Ryan was very good at explaining everything my car needed. I would definitely recommend Bernhardt for your auto repair
Thank you so much, Laurie! We're glad the loaner helped and that Ryan could walk you through everything your car needed. Really appreciate your recommendation and support!
Great experience, they took pictures and documented everything to show me what was going on with my vehicle. Up front and honest, can’t recommend them enough
Daniel, thank you so much for the kind words! We’re glad the photos and documentation helped — transparency is important to us. Really appreciate the recommendation!
Areas we Service: Columbia, IL, Waterloo, IL, Millstadt, IL. Smithton, IL, Red Bud, IL. Monroe County auto repair
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Areas we Service: Columbia, IL, Waterloo, IL, Millstadt, IL. Smithton, IL, Red Bud, IL. Monroe County auto repair
Find Us
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